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External Affairs Minister’s Remarks at the Launch of MEA’S Dashboard

August 14, 2019

My Ministerial colleague, Shri Muraleedharan ji,
Foreign Secretary, Shri Vijay Gokhale;
Secretaries of the Ministry of External Affairs
All colleagues from MEA,
Friends from the Media,

Ladies & Gentlemen,

I am delighted to join you all today at the launch of MEA’s Dashboard.

As you all are aware, this Government has been at the forefront of bringing transparency and accountability across all systems of governance. The Prime Minister himself has been leading the initiative for information to be available at the fingertips of citizens.

Our Government has consistently strived towards expanding the use of different transparency tools across all ministries. The creation of dashboards is one such approach to make sense of the large quantity of data a ministry receives. By using online dashboards, government organizations can track key performance metrics of both individual agencies and cross-departmental activities; with the aim that their use would become a standard tool in managing department and program performance in the future.

This Ministry has accordingly intensified efforts to be a transparent and accountable Ministry. Taking the vision of Prime Minister forward, this Ministry’s dashboard aims to put performance indicators of MEA at the disposal of the people in a smart and uncluttered manner.

MEA Performance "Smartboard” is a visual display of the most important information needed to achieve objectives of the Ministry. A user can, for example, with a single click, see the data on Passports issued in his state since 2014; and how Passport Seva Kendras have grown exponentially over the years. She or he will also be able to view the data on citizen-centric services like visas, Pilgrims, and OCI Cards, amongst others. Data on Trade & Commerce across all 191 Missions and Posts of MEA around the globe can be viewed in single click. Information on Iconic Projects undertaken by MEA in various countries and the Grants and Loans extended as Development Assistance to countries abroad is also readily visible.

Thus, the MEA Performance Smartboard can be said to be an integration of three types of Dashboards- Operational (for monitoring in real time), Tactical (for analysis and benchmarking) and, Strategic (for tracking achievement of strategic objectives).

We believe that data empowers people. It is our intention to give more power to the people and to respond to their needs in an efficient and transparent manner by being at the forefront of bringing accountability and accessibility to them.

I welcome you all to have a look at our dashboard.
Thank you for being here with us today.

New Delhi
August 14, 2019


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